Business Analysts are increasingly required to extend themselves beyond their traditional role of developing and maintaining IT systems. They need the capability to understand the business strategy, use proven techniques to analyse the business area, and identify changes to business processes needed to meet internal and external challenges.

This course develops the skills needed to work with senior business and IT staff to analyse and model business activities. Delegates will learn how to investigate business problems, and how to identify and recommend appropriate creative solutions.

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Module 1: Business Analysis Rationale

1.1: Course Overview
1.2: Business Analysis Context
1.3: Analysing Business Systems and Processes

Module 2: Understanding the Strategic Context

2.1: Business Strategy
2.2: Strategy Analysis Tools
2.3: How the Tools Relate

Module 3: Project Discipline

3.1: Analyst Involvement in Projects

Module 4: Analysing and Modelling Stakeholders and Business Activities

4.1: Investigating and Representing the Situation
4.2: Stakeholder Analysis and Management
4.3: Representing Perspectives
4.4: Business Activity Modelling

Module 5: Solutions and the Business Case

5.1: Identifying Potential Solutions
5.2: Communicating Requirements
5.3: Business Case Structure
5.4: Business Case Components
5.5: Business Case Lifecycle

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  • What is Virtual Classroom?
    • Virtual Classroom is Instructor-led training delivered to dispersed students on specific dates and times. Students attend using a computer and Internet connection. Learn More.
  • What is On Demand?
    • On Demand allows students to learn at their own pace on their own time with the support from our instructors. Learn More.
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    • Group training is an option across all of the titles we teach.
  • Can it also be done at our location?
    • Yes, we have trainers available for onsite as well.
  • What if our team is dispursed across the country or globe?
    • Satellite classrooms can be set up across our 3,000+ worldwide locations. Learn More
  • What if we don't need to be trained on all of the content in the standard outlines?
    • All of our titles can be tailored to accomodate your organizational learning objectives.
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    • Yes, we have a Learning Mangement System (LMS) as part of our suite of learning management solutions. Learn More.
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