FAQ's

   
 

Do you provide training for groups?

Absolutely, group training is always an option across all of the titles we teach. For groups the cost scales to make it the most cost effective way of getting your team trained.

Can the training be done virtually?

All of our titles can be delivered virtually where the student and instructor are in various locations.

Is it also available at our location?

Yes, our trainers can also deliver training at your facilities.

What if our team is dispursed across the country or globe?

Virtual classroom or set up across our 3,000 location network of classroom are also available.

What if we don't need to be trained on all of the content in the agendas?

All of our titles can be tailored to accomodate the organizational learning objectives. If certain topics don't apply we won't include them in the final agenda.

Can the students learn even if they cannot attend a live session?

There is also an On Demand component to our solution. Students can get access to the learning portal 24/7.

Can the students get help if they have questions?

Our learning platform is also supported by our team of learning professionals always available to answer questions or provide assistance.

What does LMS mean?

LMS stands for Learning Management Solution which is a combination of a processes, tools and services as well as the right team to execute and manage the solution. Organizations look for an LMS to help with making their employees and staff more productive and efficient.

Is that different from an Learning Manament System?

A Learning Management System (LMS) is more speficially the platform part of the solution. Organizations will look for an LMS to distribute learning content such as videos and tutorials, quizzes and provide feedback on student results and performance.

What are the three components of a Learning Management Solution?

The three main components are process, platform and people. Process is made up of assessment, monitoring, analysis and support. The platform is a learning environment that gives the students a central repository to learn and gives the organization the opportunity to monitor and measure the performance of their team. The people are the learning professionals that support the learning process by providing training sessions and support to the students.

How is is this different from the traditional approach?

The traditional training approach leaves students will only a few options; they can attend a scheduled instructor-led session (physical or online) close to where they live and work (or travel to a specific destination if the course is not available or if there are scheduling conflicts). The other option (self paced) is to subscribe to a content provider that grants access to a library of videos or simply through YouTube and other content sources.

The traditional approach often covers a broad general range of topics, does not provide long term support or monitoring of students.

 

How do I register and pay for a Classroom On Demand course?

You can register and pay directly on our site or simply call us to get started. For groups we have deep discounts and tailored delivery options. Call us to learn more: 972-996-1895

 

Where can I find a COD course I already paid for?

After you receive your welcome email with username and password, simply log into the learning portal to get started. We recommend scheduling time with the instructor for a kick off meeting. You can log in directly to: lms.cod.world.

 

How long do I have to complete the On Demand courses?

Most of courses will be 3 months/90 day access. Some of our bundles are 12 month's however.

 

Are COD courses available in multiple languages?

No, not at this time.

 

What happens after I purchase the course?

After you purchase your course, you will receive a welcome email with your username and password and you can begin the course right away. For our Virtual Classroom courses you will be provided the necessary login information to join the live session.

 

Where do I get Technical Support?

Simply send us an email at This email address is being protected from spambots. You need JavaScript enabled to view it. and let us know the issue. You can join us in chat from the any of our pages and generate a ticket from our website.

 

What does Virtual Classrom or "Training In The Cloud” mean?

Virtual Classrom means the instructor and the students will attend the course using online meeting tools and services on specific dates and times and working from a detailed agenda. This means that there is no physical set location to attend the training. The agenda and meeting details will be sent via email after registration. Training In The Cloud simply means that the students can attend from anywhere as long as they have a compatible device and a highspeed connection. This approach gives students and instructors the most flexibility and options for learning. Learn more here.

 

What does it mean “instructor monitored”?

Instructor monitored means that our instructors are available to answer student’s questions as the students’ progress through the On Demand courses. Instructors can also be logged into the classroom to answer questions or initiate screen sharing in real time.

 

What does one-on-one session with the instructor mean?

For more detailed explanation or instruction students can schedule time directly with the instructor to cover a particular topic or answer questions. 

 

Who creates and monitors these courses?

The course content itseld comes from a wide range of sources including internally. The learning platfom is a combination of internally created sources or through partnerships with subject matter experts and content providers. Only our instructors monitor our courses and we only work with subject matter experts, consultants and trainers in their field of specialization.

 

How are these courses structured?

Our courses are broken into the following areas: tutorials, videos, content libraries, interactive guides, knowledge checks and live sessions. Each section designed to help you understand be productive in the tool's and concepts being reviewed and studied.

 

Who creates and monitors these courses?

We do. Course content is a combination of internally created or through partnerships with subject matter experts. Only our instructors monitor our courses. We only work with subject matter experts, consultants and trainers in their field of specialization.

 

What software do I need?

Each student is responsible for having his or her own software to complete the labs and exercises. Contact us to discuss lab options: 972-996-1895 or This email address is being protected from spambots. You need JavaScript enabled to view it.

 

What are the recommended requirements for COD courses and labs?

Recommended Windows 10, Minimum Windows 7 with screen resolution 1280 x 1024 or higher, and Internet Connection. You can also take a COD course on your iPad’s; however, the experience is not optimized for tablets.

 

Terms & Conditions

Specific terms regarding Classroom On Demand (COD) courses
• After course registration, the Classroom On Demand student will have an active subscription and their “seat” and is available for three (90 days) months. For Bundles it will typically by 12 (1 yr. ) momnths. Students can cancel anytime but no refunds or prorating will be given back to the student.
• Excessive session scheduling can be revoked by the instructor if too many one on one sessions are scheduled during a certain period.

Privacy Statement

Your privacy is important to Classroom On Demand.  This privacy statement provides information about the personal information that Classroom On Demand collects, and the ways in which Classroom On Demand uses that personal information.
Download our Privacy Statement.

Personal information collection

Classroom On Demand may collect and use the following kinds of personal information:

  • Information about your use of this website (including course interest);
  • Information that you provide using for the purpose of registering with the website.
  • Information about transactions carried out over this website.
  • Information that you provide for the purpose of subscribing to the website services and newsletter and
  • any other information that you send to Classroom On Demand.

 

Using personal information

Classroom On Demand may use your personal information to:

  • Administer this website;
  • Personalize the website for you;
  • Enable your access to and use of the website services;
  • Publish information about you on the website;
  • Send to you products that you purchase;
  • Supply to you services that you purchase;
  • Send to you statements and invoices;
  • Collect payments from you; and
  • Send you marketing communications.

 

Where Classroom On Demand discloses your personal information to its agents or sub-contractors for these purposes, the agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy statement.

In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, Classroom On Demand may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

Securing your data

Classroom On Demand will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

Classroom On Demand will store all the personal information you provide on its secure cloud based servers.

Information relating to electronic transactions entered into via this website will be protected by encryption technology.

Updating this statement

Classroom On Demand may update this privacy policy by posting a new version on this website. 

You should check this page occasionally to ensure you are familiar with any changes. 

Other websites

This website contains links to other websites. 

Classroom On Demand is not responsible for the privacy policies or practices of any third party.

Contact Classroom On Demand

If you have any questions about this privacy policy or Classroom On Demand's treatment of your personal information, please write:

 

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