Microsoft 365 Identity and Services MS-100T00-AC

Introduction

On Demand Includes

Audience

This course is designed for persons who are aspiring to the Microsoft 365 Enterprise Admin role and have completed one of the Microsoft 365 role-based administrator certification paths.

At Course Completion
After completing this course, students will be able to:

Module 1: Designing Your Microsoft 365 Tenant

This module focuses on planning your Microsoft 365 experience. This includes planning for the proper Microsoft 365 subscription, planning for Microsoft 365 in your on-premises infrastructure, planning which identity and authentication solution best fits your organizational requirements, planning your service setup, planning for hybrid environments, and planning your migration to Microsoft 365.
Lessons
Planning your Microsoft 365 Experience
Planning Microsoft 365 in your On-premises Infrastructure
Planning Your Identity and Authentication Solution
Planning Your Service Setup
Planning Your Hybrid Environment
Planning Your Migration to Office 365
Lab : Transition to Microsoft 365
Transition to Microsoft 365
After completing this module, students will be able to:
Determine which Microsoft 365 subscription offering best suits your organization’s requirements
Understand how to best use Microsoft 365 component services to meet your organizational needs
Plan your Microsoft 365 subscription
Identify the steps necessary to successfully migrate existing data to Microsoft 365
Prepare your organization for Microsoft 365
Estimate your network's bandwidth
Test your existing network using the tools provided by Microsoft
Describe the best practices for integrating to Microsoft 365
Identify the different deployment strategies for implementing Microsoft 365 services
Describe authentication behavior when connecting with or without modern authentication
Explain multi-factor authentication in Microsoft 365 deployments
Create a plan for directory synchronization and Azure AD Connect Pass-through authentication
Describe the issues, benefits, and best practices when implementing ADFS
Plan for Azure AD Seamless Single Sign-On
Plan your Email migration to Office 365
Plan your file storage and collaboration requirements
Plan your Microsoft Teams environment
Plan for user and group synchronization using Azure AD Connect
Plan for hybrid Exchange, SharePoint, and Skype for Business environments
Plan your deployment using the Deployment Planning Checklist
Analyze your Active Directory and plan any necessary clean-up using the ID Fix tool
Determine which migration strategy to use to move your mail, calendar, and contact information
Describe the performance and network issues to consider when planning your migration strategy

Module 2: Configuring Your Microsoft 365 Tenant

While Module 1 focuses on planning your Microsoft 365 tenant, this modules transitions to configuring your tenant. This includes configuring your Microsoft 365 experience, including your organization profile, your tenant subscription, your services and add-ins, and your tenant configuration. You will then learn how to manage Microsoft 365 user accounts and licenses, security groups, and domain services. You will conclude by examining how to leverage FastTrack and partner services.,
Lessons
Configuring Your Microsoft 365 Experience
Managing User Accounts and Licenses in Microsoft 365
Managing Security Groups in Microsoft 365
Implementing Your Domain Services
Leveraging FastTrack and Partner Services
Lab : Configure your Microsoft 365 Tenant
Initialize your Microsoft 365 Tenant
Manage Users and Groups
Add a Custom Domain
After completing this module, students will be able to:
Complete your company’s organization profile
Maintain minimum subscription requirements for your company
Manage your services and add-ins
Describe the user identities in Microsoft 365
Create user accounts from both the Microsoft 365 admin center and in Windows PowerShell
Manage user accounts and licenses
Recover deleted user accounts
Describe the various types of groups available in Microsoft 365
Create and manage groups from Microsoft 365 admin center and using Windows PowerShell
Implement your domain services
Plan DNS for custom domains
Identify DNS record requirements for custom domains
Add a custom domain to Microsoft 365
Describe how FastTrack for Microsoft 365 helps customers deploy Microsoft 365
Request a partner to assist you with the FastTrack process

Module 3: Managing Your Microsoft 365 Tenant

In the prior modules, you learned how to plan for and configure your Microsoft 365 tenant. In this module, you will take the next step in the deployment process by learning how to manage your tenant once it has been implemented. This includes configuring your Microsoft 365 administrator roles, managing tenant health and services, and managing user-driven and centralized deployments of Microsoft 365 Apps for enterprise (formerly Office 365 ProPlus).
Lessons
Configuring Microsoft 365 Admin Roles
Managing Tenant Health and Services
Managing User-Driven Client Installations
Managing Centralized Microsoft 365 Apps for enterprise Deployments
Lab : Manage Your Microsoft 365 Tenant
Manage Administration Delegation
Monitor and Troubleshoot Microsoft 365
Install Microsoft 365 Apps for enterprise
After completing this module, students will be able to:
Describe the key admin roles in Microsoft 365
Identify the key responsibilities of the primary admin roles
Configure tenant roles
Monitor your organization's Microsoft 365 service health in the Microsoft 365 admin center
Develop an incident response plan to deal with incidents in your Microsoft 365 services
Request assistance from Microsoft to address technical, pre-sales, billing, and subscription support
Describe how Microsoft 365 Apps for enterprise click-to-run technology works
Describe the Microsoft 365 Apps for enterprise licensing and activation processes
Plan which update branch might be applicable for your organization
Plan which method to use for applying update branches to your users
Identify typical obstacles that prevent successful Microsoft 365 Apps for enterprise installations
Identify how to prevent users from installing Microsoft 365 Apps for enterprise
Install and configure Microsoft 365 Apps for enterprise with the Office Deployment Tool
Deploy Microsoft 365 Apps for enterprise using Group Policy
Describe how to manage Microsoft 365 Apps for enterprise updates

Module 4: Office 365 Overview

This module examines the primary features and functionality of the key Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, Power Apps, Power Automate, Power BI, and Power Virtual Agents. This module also introduces you additional Microsoft 365 resources and provides an introduction to device management using Microsoft Intune, security baselines, and conditional access.
Lessons
Exchange Online Overview
SharePoint Online Overview
Teams Overview
Power Platform Overview
Power Apps Overview
Power Automate Overview
Power BI Overview
Power Virtual Agents Overview
Additional Resources Overview
Device Management Overview
Lab : Reviewing Office 365 Functionality
Review Key Features of Exchange Online
Review Key Features of SharePoint Online
Create a Ticketing System in SharePoint
Review Key Features of Microsoft Teams
Explore the Power Platform Admin Center
Create a Power App from a SharePoint data source
Create a Power App from scratch
Create a flow using Power Automate
Create a DLP Policy using Power Automate
Build a Power BI report and dashboard
After completing this module, students will be able to:
Describe the most common recipient types are available in Exchange Online
Manage anti-malware and anti-spam policies in Exchange Online
Plan your organization's disaster recovery needs related to company and user emails
Determine retention tags and policies that will help you manage your organization’s email lifecycle
Describe migration and coexistence strategies and understand the differences between them
Select the right mail migration strategy for your organization
Determine when you want to change the DNS MX record for a domain in an Office 365 migration
Describe the different ways to migrate mailboxes to Office 365 in a hybrid Exchange environment
Determine the permission levels that your organization should use in SharePoint Online
Describe the levels of encryption for data at rest and data in transit within SharePoint Online
Describe the SharePoint Online options for maintaining and recovering content in an intranet
Describe the different options that provide anti-malware protection in SharePoint Online
Describe basic Teams functionality and the infrastructure that supports its goals
Describe how Teams compares to the other collaboration apps in Office 365
Manage user licenses in the Office 365 Admin Center and PowerShell to provide Teams access
Describe the functionality provided by Guess access in Microsoft Teams
Describe audio conferencing functionality that is available in Microsoft Teams
Manage user settings for audio conferencing
Implement phone systems in Microsoft Teams
Identify the components that make up the Power Platform product family
Describe the basic features of the Power Platform Admin center
Describe what Power Apps are, including their business impact and primary components
Describe how Power Apps connect to data sources
Create a basic Power App
Test and monitor a Power App
Run a Power App
Describe the Power Apps security structure
Build and run a basic workflow using Power Automate
Administer Power Automate
Build and share a basic Power BI report and dashboard
Administer Power BI
Explain what Power Virtual Agents are and how they empower teams to easily create powerful bots
Describe key features of Power Virtual Agents
Describe how device management enables organizations to protect and secure their resources and data
Describe how organizations use Microsoft Intune to secure proprietary data
Manage security baselines to secure devices
Use conditional access to manage devices and apps

Module 5: Configuring Microsoft 365 Clients

This module introduces you to the Microsoft 365 clients, including mobile clients and clients working offline. This module also examines how to configure Office client connectivity to Microsoft 365, including automatic client configuration, DNS records required for automatic client configuration, configuring Outlook clients, configuring MFA, and troubleshooting client connectivity.
Lessons
Microsoft 365 Client Overview
Configuring Office Client Connectivity to Microsoft 365
After completing this module, students will be able to:
Identify the client packages supported by Microsoft 365
Identify the mobile clients supported by Microsoft 365
Identify the Microsoft 365 features that are available for each mobile client platform
Compare Office Online, Microsoft 365 Apps for enterprise, and Office 2016 Professional Plus
Work with Office Online apps
Describe how Outlook utilizes Autodiscover to initially connect an Outlook client to Exchange Online
Identify the DNS records needed for Outlook to locate the services in Office 365 using Autodiscover
Describe the connectivity protocols that enable Outlook to connect to Office 365
Describe how MFA increases security by adding an extra layer of user verification

Module 6: Capturing User-Driven Data

This module examines how to capture user-driven data using Office Telemetry and Workplace Analytics.
Lessons
Configuring Office Telemetry
Configuring Workplace Analytics
After completing this module, students will be able to:
Identify the five components of the Office Telemetry Dashboard
Describe the typical deployment requirements and issues that you might encounter when deployment Off
Describe the types of data collected by the Office Telemetry Agent
Install and configure Office Telemetry
Describe how Workplace Analytics can help organizations
Describe how organizations can use Workplace Analytics
Configure Workplace Analytics
Enroll devices in Workplace Analytics
Assess readiness using Workplace Analytics

Module 7: Planning and Implementing Identity Synchronization

This module provides an in-depth examination of Microsoft 365 Identity synchronization, with a focus on Azure Active Directory Connect. You will learn how to plan for and implement Azure AD Connect and, how to manage synchronized identities, and how to implement password management in Microsoft 365 using multi-factor authentication and self-service password management.
Lessons
Introduction to Identity Synchronization
Planning for Azure AD Connect
Implementing Azure AD Connect
Managing Synchronized Identities
Password Management in Microsoft 365
Lab : Manage Identities
Prepare for Identity Synchronization
Implement Identity Synchronization
Implement Password Management
After completing this module, students will be able to:
Describe the Microsoft 365 authentication options
Explain directory synchronization
Provide an overview of Azure AD Connect
Plan directory synchronization to synchronize your on-premises Active Directory objects to Azure AD
Plan an Azure AD Connect implementation
Plan for Azure AD Connect in a multi-forest scenario
Configure Azure AD Connect Prerequisites
Set up Azure AD Connect
Describe Azure AD Connect Health
Perform tasks to ensure users synchronize efficiently and successfully deploy Azure AD Connect
Manage groups with directory synchronization
Use Azure AD Connect Sync Security Groups to delegate control in Azure AD Connect to other users
Troubleshoot directory synchronization using a variety of troubleshooting tasks and tools
Describe the available password management features in Microsoft 365

Module 8: Implementing Application and External Access

This modules provides a comprehensive look at implementing application and external access. You will learn how to add and manage applications in Azure Active Directory, including how to configure multi-tenant applications. You will then examine how to configure Azure AD Application Proxy, including how to install and register a connector and how to publish an on-premises app for remote access. Finally, you will examine how to design and manage solutions for external access. This includes licensing guidance for Azure AD B2B collaboration, creating a collaborative user, and troubleshooting a B2B collaboration.
Lessons
Implementing Applications in Azure AD
Configuring Azure AD App Proxy
Solutions for External Access
After completing this module, students will be able to:
Register an application or service within your Azure AD tenant
Update an application within the Azure AD consent framework
Modify the configuration of a single-tenant application to make it a multi-tenant application
Remove an application's registration from your Azure AD tenant
Describe the benefits of Azure AD Application Proxy and how it works
Identify Azure AD application proxy prerequisites
Install and register a connector and verify that it installed correctly
Publish an on-premises app for remote access and test the published app to verify that it functions
Manage External Access with Azure AD B2B collaboration.
Explain the difference between Microsoft 365 external access and Azure AD B2B collaboration
Explain the attributes of a collaborative User.
Demonstrate Azure B2B Collaboration
Manage external access and guest access using Microsoft Teams
Manage customer lockbox requests