Store

Name: Office 365 Administration and Troubleshooting-10997
SKU: O365-10997
Price: 995.0 USD
Availability: InStock

Office 365 Administration and Troubleshooting-10997

Store/Office 365

Product Details

This On Demand course targets the needs of IT professionals who take part in administering, configuring, troubleshooting, and operating Microsoft Office 365 services, including its identities, dependencies, requirements, and supporting technologies. This course focuses on skills required to administer and troubleshoot Office 365 tenant and key services of Office 365, such as Microsoft Exchange Online, Microsoft SharePoint Online, and Skype for Business and Teams. It also covers security and compliance features of Office 365.

Audience Profile

This course is intended for IT professionals and system administrators who want to learn about administration and troubleshooting techniques in Office 365. These professionals should have at least three years of experience working in their respective fields—typically in the areas of system administration, network administration, and messaging.

At Course Completion

After completing this course, students will be able to:
Describe Office 365 services.
Administer Office 365 by using graphical environment and Windows PowerShell.
Administer and troubleshoot directory synchronization and directory objects.
Administer and troubleshoot Exchange Online.
Administer and troubleshoot Skype for Business Online and Microsoft Teams.
Administer and troubleshoot SharePoint Online.
Plan and deploy Microsoft Office 365 ProPlus.
Administer and troubleshoot compliance and security in Office 365

Course Details

Module 1: Office 365 services overview

This module describes the features of Office 365 and identifies recent improvements to the service. It also identifies licensing options, describes the process of Office 365 tenant configuration, and lists appropriate Office 365 client options.
Lessons
Overview of Office 365 services
Office 365 licensing overview
Office 365 tenant configuration
Office 365 clients
Lab : Office 365 services overview
Setting up Office 365 lab environment
Configuring Office 365 Services
After completing this module, students will be able to:

Describe Office 365 services.
Explain Office 365 licensing options.
Describe Office 365 tenant configuration.
Describe the available Office 365 clients.

Module 2: Office 365 administration, tools, and techniques

This module describes how to manage Office 365 by using the administrative portals and Windows PowerShell. It also explains how to manage administrative access and troubleshoot administration in Office 365.
Lessons
Managing Office 365 with the administrative portals
Managing Office 365 with Windows PowerShell
Managing administrative access in Office 365
Troubleshooting administration in Office 365
Lab : Administering Office 365
Using administrative portal
Administering Office 365 with Windows PowerShell
Configuring role-based administration
Troubleshooting administrative access in Office 365
After completing this module, students will be able to:

Manage Office 365 by using the administrative portals.
Manage Office 365 by using Windows PowerShell.
Manage administrative access in Office 365.
Troubleshoot administration in Office 365.

Module 3: Administering and troubleshooting directory synchronization and directory objects

This module describes directory synchronization and federation. The module explains how to manage Microsoft Azure Active Directory Connect (Azure AD Connect) and user and group objects in Office 365. Additionally, it describes how to troubleshoot objects and directory synchronization in Office 365.
Lessons
Overview of directory synchronization and federation overview
Azure AD Connect management
Managing users and groups objects in Office 365
Troubleshooting objects and directory synchronization in Office 365
Lab : Administering directory synchronization, users, and groups in Office 365
Configuring Azure AD Connect
Managing Office 365 users and groups by using the Office 365 admin center
Managing Office 365 password policies
Troubleshooting synchronization issues with user objects in Office 365
After completing this module, students will be able to:

Describe directory synchronization and federation.
Manage Azure AD Connect.
Manage user and group objects in Officce 365.
Troubleshoot objects and directory synchronization in Office 365

Module 4: Administering and troubleshooting Exchange Online

This module describes the subscription options and roles in Exchange Online. It explains how to administer Exchange Online recipients and client access policies in Exchange Online and how to troubleshoot Exchange Online.
Lessons
Exchange Online management overview
Administering Exchange Online recipients
Administering client access policies in Exchange Online
Troubleshooting Exchange Online
Lab : Administering and troubleshooting Exchange Online
Configuring and administering Exchange Online recipients
Configuring delegated administration
Configuring client access policies
Troubleshoot Exchange Online
After completing this module, students will be able to:

Describe the subscription options and roles in Exchange Online.
Administer Exchange Online recipients.
Administer client access policies in Exchange Online.
Troubleshoot Exchange Online.

Module 5: Administering and troubleshooting Skype for Business Online and Teams

This module describes Skype for Business Online and Teams. It explains how to administer, manage, and troubleshoot Skype for Business Online and Teams.
Lessons
Skype for Business Online and Teams overview
Administering and managing Skype for Business Online and Teams
Troubleshooting Skype for Business Online and Teams
Lab : Administering Skype for Business Online and Teams
Configuring Skype for Business Online and Teams organization settings
Configuring Skype for Business Online and Teams user settings
Troubleshooting Skype for Business Online
After completing this module, students will be able to:

Describe Skype for Business Online and Teams.
Administer and manager Skype for Business Online and Teams.
Troubleshoot Skype for Business Online and Teams.

Module 6: Administering and troubleshooting SharePoint Online

This module describes how to configure SharePoint Online settings and site collections and external user access to SharePoint Online. It also explains how to manage Microsoft OneDrive for Business synchronization and how to troubleshoot SharePoint Online.
Lessons
SharePoint Online management overview
Administering SharePoint Online site collections
Administering external users in SharePoint Online
Configuring OneDrive for Business
Troubleshooting SharePoint Online
Lab : Configuring and administering SharePoint Online
Configuring SharePoint Online settings
Creating and configuring a SharePoint site collection
Configuring and verifying external user sharing
Configuring OneDrive for Business
Troubleshooting SharePoint Online
After completing this module, students will be able to:

Configure SharePoint Online settings.
Configure SharePoint Online site collections.
Configure external user access to SharePoint Online.
Manage Microsoft OneDrive for Business synchronization.
Troubleshoot SharePoint Online.

Module 7: Planning and deploying Office 365 ProPlus

This module describes Office 365 ProPlus. It also explains how to plan and manage user-driven Office 365 ProPlus deployments and how to troubleshoot the deployments.
Lessons
Overview of Office 365 ProPlus
Managing user-driven Office 365 ProPlus deployments
Troubleshooting Office 365 ProPlus deployments
Lab : Managing Office 365 ProPlus installations
Preparing Office 365 ProPlus installations
Managing user-driven Office 365 ProPlus installations
Managing centralized Office 365 ProPlus installations
Troubleshooting Office 365 ProPlus deployments
After completing this module, students will be able to:

Describe Office 365 ProPlus.
Plan and manage user-driven Office 365 ProPlus deployments.
Troubleshoot Office 365 ProPlus deployments.

Module 8: Administering and troubleshooting compliance and security in Office 365

This module describes the compliance features in Office 365. It explains how to administer Azure Information Protection and the compliance features in Office 365, how to configure and administer email security in Office 365, and how to troubleshoot Office 365 compliance and protection.
Lessons
Overview of compliance features in Office 365
Administering information protection in Office 365
Administering compliance features in Office 365
Configuring and administering email security in Office 365
Troubleshooting Office 365 compliance and protection
Lab : Configuring and troubleshooting compliance and security
Configuring rights management in Office 365
Configuring compliance features
Configuring email protection
Troubleshooting security and compliance
After completing this module, students will be able to:

Describe the compliance features in Office 365.
Administer Azure Information Protection in Office 365.
Administer the compliance features in Office 365.
Configure and administer email security in Office 365.
Troubleshoot Office 365 compliance and protection.